Senior Business Analyst
1. Full-time
Company Description
McFadyen Digital is the leading advisor and implementer of e-commerce marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of GMV. We’re honored to have served 10% of the Fortune 500. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more letters in the alphabet) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for over 35 years and believes that people are the most important part of our company. We’re proud of our Great Place to Work certification.
Learn more about us at our website:
Opportunity
Are you passionate about the UI area and driven to deliver exceptional solutions?
Can you help Fortune 500 retailers navigate the next generation of digital commerce, marketplace, and platform business strategies?
Are you skilled in a variety of retail and distribution functional areas?
As a UI Technical Lead, you will be responsible for ensuring the success of our retail and B2B customers by applying your engineering expertise and domain knowledge.
McFadyen Digital is looking for a UI Technical Lead to work with our amazing global team, and with strong experience leading multiple website constructions. If you believe you have the right skills and challenges don’t scare you, we want to talk to you.
Job Description
Are you a strategic thinker? Does business process optimization excite you? Do you love ecommerce? Do you enjoy creating Features and Epics and breaking them down into stories that define how users will interact with these features? If you answered yes to these questions, McFadyen has an opportunity for you!
This individual will interact with a variety of business stakeholders as a cross-functional liaison to understand client requirements and issues. Partner with Architects and technical leads to innovate solutions. Create documentation and other artifacts to turn strategy into reality. Independently initiate, facilitate, and participate in fact-finding, green-field discussions, and implementation planning and design meetings. You will suggest innovative solutions to business problems that leverage technology for achieving market differentiation, efficiency improvements, and better user experiences for our clients.
100% remote work
Qualifications
Top 5 Responsibilities
2. eCommerce requirements gathering, analyzing, and documenting requirements for large-scale (e.g., Fortune 500 or equivalent) projects and manage the requirements scope
3. Successfully and independently handle ambiguous situations and develop a practical plan towards achieving clarity - while defining functional behavior, business rules, and data attributes
4. Work with the business stakeholders or sponsors to translate business needs into business and functional requirements, fix the functional gaps and add all the minute details
5. Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process analysis, use cases or user stories, scenarios, event lists, competitive product analysis, and task and workflow analysis
6. Act as a product owner for the development and QA team, clarify the doubts of developers and test engineers, validate the developed functional solution, and test cases and provide a demo to the client
Other responsibilities
7. Present solution alternatives to clients that meet their business requirements
8. Work in a globally distributed team model
9. Decompose high-level business and user requirements into functional requirements or user stories
10. Represent requirements using alternative views such as visual analysis models (UML diagrams), prototypes, or simulations where appropriate
11. Lead requirements validation activities to confirm that a solution based on the requirements would meet customer needs and achieve business objectives
12. Lead and facilitate ongoing requirements prioritization
13. Establish and implement effective requirements practices, including continuous improvement. Assist with the development of the organization’s requirements engineering policies, procedures, and tools
14. Identify ways to assist product management in product planning through requirements development and analysis. Propose new product features and updates
15. Conduct research, analysis, and feasibility studies to establish the viability of requirements
16. Travel to client sites as needed (post-pandemic)
17. Bring best practices and support to the other eCommerce teams as they relate to business knowledge and business processes
Qualifications
Top 5 qualifications
18. Experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions
19. Strong facilitation and communication skills across business and technical audiences
20. Familiarity with a broad array of internet technologies and trends
21. Understanding of eCommerce internationalization and localization complexities: content in multiple languages, country-specific product availability, and tax & payment processing
22. Experience in problem resolution with IT systems and individuals
Other Qualifications
23. Bachelor's degree in business, MIS, Computer Science, or related major
24. Proven experience as a Business Analyst
25. Experience with an enterprise class eCommerce platform
26. Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers
27. Familiarity with Jira is desired
28. Knowledge of multiple vertical industries such as retail, b2b, CPG, and grocery is a plus
29. Exposure to VTEX is a plus
30. Excellent English communication skills
Additional Information
What we can offer you
31. A career with thought leaders who literally wrote the book on Marketplace Best Practices
32. A career in the fast-paced world of retail eCommerce, digital marketplaces and platform businesses
33. A career with first-movers who are deploying new business models and strategies worldwide
34. A career in a flat management structure without a rigid hierarchy and bureaucracy
35. A career in a culture that rewards creativity and innovation, risk-taking and teamwork
Building a great company culture is a top priority for McFadyen Digital. We try to provide the best environment possible for team members - one that treats people the way they want to be treated. Culture Index is one of our tools for enhancing our enjoyable and productive people-focused environment. In order to be considered for this position, please follow this link to fill out a short Culture Index survey. Please use as many descriptors as possible that pertain to you. There are no right or wrong answers.
Our Core Values : Client Focus, Owning the Outcome, Adaptable, Caring
Keywords : eCommerce, ATG, Magento, Hybris Oracle, Shopify, MIRAKL, remote work, BA, Product Owner, JIRA, PWA (Progressive Web App), marketplace
McFadyen’s goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil, and India, we offer a world class work culture that enables top notch delivery for some of the world’s most influential companies.
McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law, where applicable.