.Come to one of the biggest IT Services companies in the world!!
Here you can transform your career!Why to join TCS?
Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.
The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Designer Expert (Digital CX), who wants to learn and transform his career.In this role you willConduct interviews, surveys or shadowing to understand user needs and behaviors; Creating user personas/archetypes based on research findings to represent different user types; Mapping out user journeys to visualize user interactions and responses at various touchpoints; Developing service blueprints/experience to illustrate the service process, including frontstage and backstage activities; Planning and conducting experiments for different types of solutions; Testing solutions with real users to gather feedback and identify pain points; Facilitating co-creation workshops with stakeholders to brainstorm and refine service ideas; Synthesizing research findings into presentations and reports for stakeholdersAnd much better if you stand out for:UX (design, interface and test); User friendly approachFluent English and Spanish – good communication; Desirable Skills:Agile Methodologies; JIRA/ Confluence; User Research Report creation; User Personas or Archetypes definition; Customer Journey / Blueprints experienceWhat do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others.
We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity.
This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.
All our opportunities are based on these principles