Company Description
Join us at Accor,
where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are.
You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
Position Overview
Oversees day-to-day operations of the department, including repairs, alteration, and installation of work.
Lead the Maintenance function providing both reactive and proactive multi-skilled service on all operational equipment and hotels' infrastructure.
Responsible for planned scheduling creation and overseeing the adherence and timely completion of work carried out.
Increase site operational effectiveness, improve project delivery, and reduce equipment failure room downtime.
Manage and implement improvement plans, driving Key Performance Indicators (KPIs) ensuring that Health, Safety, and Environmental requirements are adhered to.
Manage the teams on technical best practice and establish standard policies and procedures whilst leading the department and mentoring direct reports.
Identification of potential lifecycle deficiencies, produce capital budgets to match lifecycle expectancies.
Implement and manage continuous improvement of maintenance services by recommending changes where necessary.
Main Responsibilities
Responsible for the implementation of best practice maintenance vision, strategy, policies, processes, and procedures to aid and improve operational performance, particularly the sustainable maintenance and reduction of energy consumption strategy.
Contribute to new business initiatives and projects and review and communicate the impact on maintenance activities.
Cover shifts as required including duty manager.
Set and implement preventative maintenance programmes, ensuring quality of the FF&E and plant equipment.
Control invoices and external providers' costs.
Work with GMs to elaborate maintenance budget and ensure compliance of their hotel.
Complete monthly energy reports and records.
COMPLIANCE
Ensure compliance with health, safety, and environmental policies and procedures to ensure the safety and wellbeing of staff and guests.
Inspect works to ensure compliance with required standards, and performance targets and take corrective action under the direction of line management as appropriate.
Conduct risk assessments of processes and tasks in the hotels under their responsibilities.
PROJECT MANAGEMENT
Planning, managing, and coordinating projects and maintenance works including budgets.
Produce information, analysis, and reports to ensure line management are informed of project/work progress, problems, and agreed resolutions.
Delivery of small-scale projects (P&L) including lifecycle works ensuring performance quality levels are met throughout, risks to delivery are treated in a timely manner.
RECRUITMENT & PERSONNEL
Recruit, supervise, and train maintenance team members.
Manage, coach, and develop a high-performing and autonomous maintenance team.
Provide technical expertise and support to the teams.
Allocate the appropriate Human Resources in the cluster.
Set department objectives/KPIs and review and assess ongoing performance of direct reports.
Report on achievement of targets and identify any actions required.
Ensure the delivery of the People Strategy within the area of accountability.
Complete departmental performance reviews.
Qualifications
Education / Professional Experience
Formal Qualification in Mechanical, HVAC, or Electrical or operational experience.
Good written and verbal communication skills (English).
Advanced knowledge of Microsoft tools & Outlook.
3 years management experience.
H&S trained.
Ability to read & write risk assessments.
Energy management.
Budget planning CAPX & OPEX cost controls.
Proven experience of project management.
Flexibility to travel and attend regional & UK meetings.
Administration skills.
Skills / Qualities
Ensure all staff embody the same mindset by developing each individual's sense of
curiosity,
open-mindedness, interpersonal skills, and
sense of initiative .
• Guest-oriented, service-minded, and attention to detail
• Can-do attitude
• Team leader, a natural leader
• Operational mindset
• Hands-on approach
• Creative
• Autonomous
• Well-organised
• Innovative
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