1、Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition; 2、Acquire a thorough understanding of key customer needs and requirements; 3、Expand the relationships with existing customers by continuously proposing solutions that meet their objectives; 4、Ensure the correct products and services are delivered to customers in a timely manner; 5、Serve as the link of communication between key customers and internal teams; 6、Resolve any issues and problems faced by customers and deal with complaints to maintain trust; 7、Play an integral part in generating new sales that will turn into long-lasting relationships; 8、Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
1、Proven experience 5+ years as key account in transportation company; 2、Experience in sales and providing solutions in e-commerce business based on customer needs; 3、Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels; 4、Excellent organizational skills; 5、Ability in problem-solving and negotiation; 6、Graduation in business administration, sales or relevant field.