Be among the first 25 applicantsDrive transformation program and ensure 100% delivery within SLA client commitments.Responsibilities:Strategically focus on client satisfaction, maintaining client communication, and overall management of the client relationship.Serve as the primary management contact and maintain contact with clients at a leadership level.Lead teams in delivery and develop personnel to ensure efficient operation of the function.Identify areas for continuous improvement, implement changes, and measure the level of improvement.Exhibit a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client.Be viewed as an expert resource and maintain a good working relationship with both internal and client management.Demonstrate strong leadership qualities, decision-making abilities, and strong business judgment.SKILLSMore than 20 years of experience in managing delivery for large accounts in FAO domain.Strong domain knowledge in P2P, R2R, O2C.Hands-on experience in implementing transformation programs for clients including RPA and AI.Possess a blend of both business and technical skills with the ability to translate business needs into deliverable solutions.Proficient in PowerPoint, Word & Excel.Excellent interpersonal skills, innovative thinking, and capability to ideate solutions and frameworks.Candidates who have supported Presales/Solution teams in the past will have an added advantage.Seniority levelDirectorEmployment typeFull-timeJob functionAccounting/Auditing, Finance, and ManagementIndustriesIT Services and IT Consulting, Outsourcing, and Offshoring Consulting
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