Área e especialização profissional: Comercial, Vendas - Atendimento Nível hierárquico: Operacional Local de trabalho: Osasco, SP Regime de contratação de tipo Efetivo – CLT Jornada Período Integral Location: Fully remote job (work from home) Contract: Full time employer of record (EOR) contract, for a rental car company in Portugal Schedule: Rotating Schedule (shifts may vary based on operational needs) in Portuguese time zone Morning shift: Monday to Friday, 08:30 - 17:30 Afternoon shift: Monday to Friday, 12:00 - 21:00 Weekend shift: Saturday and Sunday, 09:00-18:00 When working on weekend shift, Friday before the working weekend and Monday, after the working weekend, are free days. What we offer: Salary up to 1800,00 monthly; Equipment as support for doing the best job; A friendly team; Managers that care about the well-fare of our employees and help them whenever we can both personally and professionally. Responsibilities: Answer (by phone or e-mail) to the customers who contact us for renting a car and will help them choose the ideal option; Offer assistance/advice to the assigned clients in order to complete the booking process; Provide telephone support for customers during the rental of the car; Check and approve the rental requests, based on the analysis of the client's information; Record in the system the rental details and detailed information about the client; Communicate with colleagues on other departments to provide the necessary information Improve the relationship with customers, will ensure their loyalty, including on social media channels (Facebook); You will work constantly to reach the targets; In short, you've to convince the customer to book the car during the call, allowing him to have the best Rent-a-car service on the market, and for that we need your sales skills to take action Requirements: Portuguese language at advanced level; French language at intermediate-advanced level; English language at intermediate-advanced level; You like to talk to people (by phone and e-mail), and it is easy for you to talk to people that you just met, and to make new friends; You enjoy interacting with customers, even difficult ones (challenging ones, we mean challenging ones); You are patient and like to listen, explain and help; You know what the sense of duty means, and you never leave anything in the middle; You are self-motivated, you quickly overcome failures, learning only the lesson; Experience in sales is a plus but not a must.