The In Store Artisan will provide an exceptional in-store experience by inspiring our customers through artistic customization. While working in-store and on the Sneaker Maker Tour, you will act as a Golden Goose ambassador, engaging with customers, promoting products, and storytelling.
Responsibilities:
* Deliver an in-store experience focused on customer satisfaction, ensuring an excellent and exciting shopping experience.
* Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
* Communicate product knowledge and accurately describe the items and customization options.
* Anticipate and cater to customer needs with empathy and a high level of customized customer service.
* Co-create special and unique items through the LAB Experience.
* Stay informed and up-to-date on product information.
* Support team goals and maximize sales as part of the one team.
* Follow Golden Goose procedures, policies, and guidance for all activities, including co-creation.
* Travel to Sneaker Maker Tour events, as needed.
* Work as a Sales Associate when not on tour or co-creating.
Qualifications:
* 1-3 years of relevant experience in luxury retail.
* An artistic skillset (painting, drawing, sketching, doodling).
* A self-motivated individual with a positive attitude and professional selling techniques.
* Strong customer focus with presentation, interpersonal, and communication skills.
* A strong team player.
Seniority level: Associate
Employment type: Full-time
Job function: Art/Creative, Customer Service, and Sales
Industries: Retail Apparel and Fashion and Retail