Content Processing Specialist (Content Moderation)Full-timeBE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS!“Great flexibility, support, and communication”“Friendly and professional environment”“Great place to work remotely”“Diverse with lots of opportunities”“I’ve never enjoyed a job as much”Proud of our Finnish heritage, BrickBrands has been in the business for over 6 years providing 24/7 brand protection, positive brand sentiment, and overall increased customer engagement in various languages and cultures.BrickBrands is a fast-growing company offering a lot of opportunities and valuable learning experiences that open doors for talented individuals to be a part of our global team. We embrace and promote diversity and inclusivity, the first step in building better relationships and conversations. Thus, BrickBrands is always on the lookout for self-starters with the passion to excel and to join us in our mission: Create opportunities for brands and communities to speak.As part of a fast-paced environment, the need for additional resources appears constantly. Therefore, we aim to build a pool of talented individuals and have our very own ongoing recruitment. We are searching for individuals who are highly interested in social media, marketing, and customer experience to be a part of the global environment and learn the BrickBrands Way.Summary of the PositionAs a Content Processing Specialist, your role is to help protect brands from harmful content on various social media platforms and promote a positive community for the brands by issuing responses and removing negative brand sentiments. You will be trained and have experience in analyzing information, conducting content moderation, and ensuring a safe experience for all businesses and individuals around the world.Here’s What You Will Do:Use our online platform to monitor contentMaintain constant communication with your shift manager to resolve any issues or questionsRapidly identify any online communication, whether it’s a plain text or a meme, and stay up to date with the latest social media trends/lingoEnsure the safety of the online community, and that the policies and guidelines are being followed accordinglyUnderstand brand policies and guidelines in order to effectively analyze information and make the correct decisions in moderating each content in a timely mannerWork with various brands from different industries to detect, review, and monitor all kinds of contentHere’s What You Will Need:A High School Diploma or equivalentA personal PC/laptop with a working webcamGeneral knowledge and interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc.)A good working home environment with a stable internet connectionMust have experience in content moderation, customer service (non-voice), or social media/community managementAny form of experience in social media and marketing is a plus!The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends.Excellent communication skills in English, both written and oral. Additional languages are a PLUS!The Perks BrickBrands Offers:100% Remote positionContinuous learning experience & career growth opportunitiesOffers competitive compensation based on location market ratesA great opportunity to work with some of the world’s coolest and most innovative brandsA welcoming environment where even your feedback and suggestions are all being taken into considerationEnjoy working in a diverse & global team environment - BrickBrands team members come from different backgroundsEncouraging all qualified candidates who are interested in working with various social media platforms to apply and take part in our fun and amazing global team! For those interested, please send in your CV in ENGLISH.
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