Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way.We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.Job Purpose and ImpactAs an Application Developer, you will provide technical support to Salesforce customers by troubleshooting issues, resolving problems related to the platform, explaining features and functionalities, identifying potential solutions, maintaining in-depth product knowledge, staying updated on new releases, and collaborating with other teams to ensure customer satisfaction; often requiring good analytical skills, excellent communication abilities, and a background in Salesforce administration and development concepts. The Application Developer will oversee and handle software applications, mainly Salesforce cloud applications, installation, and support to ensure smooth, stable, and timely implementation of new software and updates to installed applications. Also in this role, you will oversee and handle DevOps activities, quality assurance, configuration, etc.Key AccountabilitiesAPPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on business outcomes.STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers, and business partners to ensure configurations align with standards and project goals.Support and drive team to help and solve high priority issue (P1, P2, MI etc.) and ensure timely communication to stakeholders.INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts.QualificationsBachelor’s degree in a related field.Working experience in Salesforce Sales/Service/Marketing Cloud; Salesforce certifications will be an added advantage.Working knowledge of Salesforce coding language - Apex, Visualforce, Lightning, and Salesforce configuration.Experience in ITSM process management (Incident / Service Request / Change / Problem management etc.)Experience in stakeholder management.Proficient in Portuguese and English language.Other minimum qualifications may apply.#LI-HybridCargill is an equal opportunity employer and committed to providing accommodation to our job applicants with disabilities.
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