Direct message the job poster from Unique Talent Solutions
Tourism & Hospitality Graduate with 20 years of experience in the Industry | Founder of Unique Talent Solutions, a consulting firm specialized in…
Is Hiring
Operations Manager for an important inbound Tour Operator in Argentina.
Main Responsibilities:
* Oversee & train a busy team by leading and developing processes to achieve personal and company targets.
* Manage and supervise daily travel operations, ensuring seamless execution of itineraries, logistics and service delivery.
* Establish and maintain strong relationships with local suppliers, hotels, transport providers and tour guides to ensure top-tier service quality.
* Maintain cordial and friendly relationships with our current clientele.
* Lead and train the sales and operations team fostering a culture of excellence and customer satisfaction.
* Handle special requests, VIP clients, and on-ground problem-solving to enhance customer satisfaction.
* Oversee Operational budgets, cost control, and financial reporting to ensure profitability.
* Maintain a constant and open channel of communication with the CEO and office Manager.
Required Skills:
* Travel industry work experience, particularly as an Operations manager or management within the inbound tourism market in Argentina including key destinations, logistics and supplier network.
* Coaching / training experience is desirable.
* Proven ability to manage and motivate teams in a dynamic environment.
* Strong analytical and decision-making skills to handle operational challenges.
* Flexible and adaptable to handle a multitude of tasks that may be on the go and at the same time.
What we Offer:
* Being part of a leading travel company and a collaborative and passionate team in the travel industry.
* Results oriented flexibility.
We will be pleased to receive your resume at recruiter@unqtalent.com
REF: OperationsMGNWT
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Travel Arrangements
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