As a specialist in our Contact Center Voice Application Development team at Mitel, you will play a key role in enhancing business connectivity, collaboration, and customer experiences worldwide. Your unique skills and experience will enable you to drive business success within our global organization.
To excel in this position, you will be responsible for designing, developing, and deploying cutting-edge voice applications that cater to the diverse needs of our customers. This involves working closely with cross-functional teams to understand requirements, identifying opportunities for innovation, and delivering high-quality solutions that meet or exceed expectations.
Key Responsibilities:
* Design and develop innovative voice applications that improve customer interactions and business outcomes.
* Collaborate with product managers, engineers, and other stakeholders to gather requirements and define application functionality.
* Develop and maintain high-quality code, adhering to industry standards and best practices.
* Analyze complex problems and identify creative solutions that drive business value.
* Work closely with testing teams to ensure seamless deployment and integration of applications.
Requirements:
* Proven experience in developing voice applications using industry-standard technologies.
* Strong understanding of software development life cycles, including design, development, testing, and deployment.
* Excellent problem-solving and analytical skills, with the ability to work under pressure and meet deadlines.
* Effective communication and collaboration skills, with the ability to work seamlessly with cross-functional teams.
* Bachelor's degree in Computer Science or related field.
About Us:
Mitel is a leading provider of cloud-based business communications solutions. We empower organizations to connect, collaborate, and deliver exceptional customer experiences through our innovative products and services. Join our team and become part of a dynamic and collaborative environment that values innovation, creativity, and teamwork.