✨✨Important: Please apply with your CV in English.✨✨
🚨Luxoft only operates under CLT contracts.🚨
Project Description:
Luxoft are partnering with a fintech to bring Open Banking to the North American market.
A state of the art, cloud native SaaS solution has been built, implementing the FDX APIs, to facilitate Open Banking across a broad spectrum of financial services institutions within North America. Luxoft will both develop and run the solution.
Responsibilities:
* The Service Delivery Lead will be responsible for:
* Managing the day to day operation of the Open Banking SaaS solution
* Management reporting and governance with the client
* Providing Open Banking SME knowledge and mentoring the broader support team on Open Banking workflows
* Participate in application support and resolving customer issues
* Collaborate with development and AWS SMEs to ensure smooth operation of the platform
Skills
Must have
* 7+ Years of Previous experience
* Extensive Open Banking, including FDX APIs and Consent workflows
* Previous Experience leading a support team
* Cloud (AWS) or SaaS support exposure
* Experience dealing with customer senior management
Nice-to-Have Skills:
French language B2 or above
Languages:
English: C1 Advanced