Build brands that make people's everyday better.Curitiba – PR ou São Paulo – SPAt Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.Join us in our exciting quest to build the future home!All about the role:Our ambition here at Electrolux is to lead the enhancement of the Consumer Journey. In order to keep a more direct and significant relationship with them, we created the Consumer Journey sector, with an organized structure that is completely consumer-centered, reuniting under one perspective the main functions that are part of this journey. Within the area, our Consumer Care team work dynamically to offer the best aftersales services to our consumers, delivering outstanding experiences in order to make them loyal ambassadors to our brands.What you'll do:Develop and manage new digital products for Latam countries;Responsible for managing portfolio, as well as build the product roadmap, perform market research and analyze market data, identifying consumer behaviors and trends;Make recommendations and provide launch strategies based on analyses to increase firm profitability and conversion rates;Monitor product performance and recommend improvements to meet sales forecasts;Identify and implement process improvements across several areas in the organization for efficiency and profitability;Monitor competitor activity to spot opportunities and maintain current knowledge of the service industry including potential threats and challenges.As part of the culture of continuous improvement, you will be involved in Lean Thinking projects and activities (EMS/C2W).Who you are:You have:Bachelor’s degree in Business, Management, Engineering, Economics, Accounting, Finance, or related areas;Solid experience with services development;Experience with projects of digital product development;Advanced Office skills;Advanced English;Advanced Spanish desirable.Where you'll be:You will be based at the Curitiba administrative office. Located in Prado Velho, it is a new Electrolux location designed from the start to allow for more efficient, connected and flexible collaboration between Electrolux’s support teams.ORYou will be based at the São Paulo office, the center of Electrolux Sales and Marketing operations in Brazil and the workplace of collaborators who are driven by the creation of value along the steps of the Consumer Journey.It is necessary to be available for traveling. Benefits include:Flexible work hours/hybrid work environment;Discounts on our award-winning Electrolux products and services;Family friendly benefits;Insurance policy plan;Extensive learning opportunities and flexible career path.
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