Delivery ManagerSão Paulo-SP, Brazil or Porto Alegre-RS, BrazilWho We AreIn 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest growing and best places to work in the United States.
Now a TELUS International company, with offices across the globe, we continue to partner with the world's leading brands, such as HBO, PepsiCo, Domino's and more, to design, build, and transform their digital products and strategies.
We're looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.Location and FlexibilityYou'll work on-site from either our São Paulo or Porto Alegre office at least three days a week and have the flexibility to work remotely for two days a week.
Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.The OpportunityAs a Delivery Manager, you'll be a key member of our leadership Tri-Force, working closely with Engineering Managers and Product Leads.
Your primary responsibility will be leading multidisciplinary project teams to deliver high-quality solutions for our clients.
Together, you'll establish and grow partnerships with clients to deliver world-class products.The role involves building and maintaining client relationships, managing project expectations, timelines, and resources.
You'll lead negotiations throughout the project development process and ensure effective communication between all stakeholders.As the project's central coordinator, you'll be responsible for aligning the Tri-Force leadership, maintaining team morale and engagement, and ensuring timely project delivery.
Your expertise in project management methodologies and your ability to adapt to changing project needs will be crucial for success in this position.This role is ideal for experienced project managers who excel in client-facing environments, have a track record of successful project delivery, and can effectively lead and motivate diverse teams.We understand our responsibility to create a diverse, equitable, and inclusive place within the tech industry, while pushing to make our industry more representative.
Because of this responsibility, we need candidates who value diversity and inclusion through their work, team collaboration, or mentorship.ResponsibilitiesCreate, guide, and communicate the holistic (WillowTree, client, 3rd party) project plans and goals to create alignment and overall program delivery successPartner across teams to drive product development, own the creation of mission-critical products, and deliver desired outcomesLean on your deep client services experience to provide effective decision-making on complex issues of scope, design, architecture, and processDeliver timely and tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executivesOptimize processes and use of time for your team while focusing on key client activitiesBe flexible and adaptive by applying appropriate project management frameworks that suit the customer and productVisit your client regularly, usually 1-3 days per month, up to 20% of the time during kickoff or launch periodsQualifications7+ years of experience in software developmentExperience leading large-scale custom software development projects, from discovery through UX design, implementation, and deploymentDemonstrated experience and confidence managing software projects with complex scope and executive partnersExperience facilitating working sessions with client stakeholder groups and internal teamsYou've managed projects, provided feedback, and led a multidisciplinary teamAbility to clarify complex ideas and navigate ambiguity for your team and clientBonus PointsProfessional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agencyYou've guided a client to further their use of modern engineering practices or agile software delivery processesCertifications such as CSM, CSPO, PMP, SA, SPC, etc.Account planning and growth activitiesWhy Poatek?
What We Offer:Be part of an innovative consultancy with a human-centered culture with opportunities for ownership and professional growthCompetitive salary and benefits package (annual bonus)Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses)Flexible work hours and autonomyVoucher for health activities, food allowance, in-office snacks, drinks, and gamesIf you love IT as much as we do, we look forward to meeting you!Equality is a principle here at Poatek.
We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences.
Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.
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