Job Description
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The Centralized Flow Manager plays a vital role in optimizing workflow across fulfillment centers (FCs) through centralized and standardized execution planning. This position requires a strong leader who can prioritize well, communicate clearly, and has a consistent track record of delivery.
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Key Responsibilities
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* Manage a team of Flow Leads as direct reports, with responsibility of a large department within a time-critical and fast-paced environment.
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* Conduct daily analysis of quality and speed indicators, developing strategic action plans to mitigate risks.
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* Drive operational excellence through benchmarking and best practice implementation.
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* Grasp the operational concepts of Flow settings.
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* Leverage ideas from Central Flow Leads to source and nurture creative improvement plans for the Central Flow and Fulfillment Operations.
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About the Team
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The Brazil Central Flow (BRCF) team works tirelessly to exceed customer expectations and achieve optimal results across the entire fulfillment network by striking a balance between standardization and flexibility.
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Requirements
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This position requires:
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* Employee and performance management experience.
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* Bachelor's degree or equivalent.
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* Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
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* Demonstrated experience in data analysis and problem-solving.
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* Advanced level of English language proficiency.
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* Knowledge of Excel (Pivot Tables, VLookUps).
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* Bachelor's Degree in Engineering, Operations, or a related field.
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Our Inclusive Culture
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Amazon's inclusive culture empowers employees to deliver the best results for customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.