**We help the world run better**
**In this role, you’ll**:
- Analyze and resolve customer reported issues by means of knowledge databases and/or verifying customizing settings/parameters
- Root Cause Analysis of reported issues
- Create knowledge documentation, perform knowledge sharing, moderate forums, etc.
- Collaborate with other SAP Ariba Support Teams
- Participation in projects related to support processes, infrastructure requirements and quality assurance
- Report errors to Development
- Provide consulting for customers on procedural issues and queries
**Who you are**:
- We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.
- Developing customer centricity behavior
- Teamwork environment. One for all, all for one.
- Opportunity to develop the open feedback culture mindset that helps the team and the colleagues grow
- Learning of one of the key growth products of SAP cloud portfolio
- Working in a cross-cultural environment and team
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
Requisition ID: 343247 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid