Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Job Task:Handle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemJob Requirements:18 months of IT experienceAbility to build relationshipsExperience in OS, Apps and H/W installation and troubleshootingSeniority Level:Entry levelEmployment Type:Full-timeJob Function:Information TechnologyIndustries:IT Services and IT Consulting
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