About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. To learn more about how we can supercharge progress for you, visit www.hcltech.com The Scrum Master will support the teams continuous progress by ensuring each person is working on the right tasks, helping to remove any obstacles, and protecting the team from distractions. The Scrum Master will maintain communication, transparency and visibility with sponsors, collaborators, Product Owners and others involved with the sprints. Domain experience preferred PMC/OTC/Supply Chain experience Responsibilities: Scrum Team Support Facilitate conversations that will help the team come up with their own solutions Facilitates the removal of obstacles and distractions that impede the team’s velocity. Assist team in sizing-up efforts and tracks team velocity Radiates team information to promote visibility and transparency Promotes team brainstorming to identify potential solutions Educates team and stakeholders on their Role & Responsibilities Ensure individual and team accountability Ascertains the teams needs in training, materials and support. Escalates to appropriate personnel as needed. Identifies precursors to team derailment and develops a safe environment to promote conversations address potential conflict areas to maintain the overall health of the team and its members Researches and identifies unique frameworks and methodologies that can be incorporated within the team to increase overall team hygiene and create a hyper-collaborative environment. Event Facilitation Facilitate Scrum and/or other ceremonies put in place for communication purposes - Retrospective, Sprint Planning, refinement sessions, backlog discussions, Sprint Review, Daily Stand-ups, etc. Product Owner Partnership Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog. Ensure everyone on the team understands the project’s goals and scope. Other job duties and projects as assigned. Skills and qualifications Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio TBD Agile Software First level Scrum Master certification (CSM, PSM I) required Experience leading projects and/or agile teams required Strong knowledge of SCRUM theory, rules and practices Knowledge of Agile techniques such as: User Stories, Continuous Integration, Quality checks Knowledge about task estimation and tracking such as burndown metrics, velocities, and effective backlog management Experience with Jira or other tool for managing Sprints and User Stories Knowledge of other agile methodologies and frameworks such as Kanban Lean Six Sigma Knowledge – 5S, Waste Elimination Advanced English Please share your resume in English