Job Description:
We are building a team to accelerate new seller acquisition through Outbound channel in Latin America.
You will lead and manage a high-volume, Lead Engagement environment for Brazil, converting leads into Amazon sellers and supporting them through the Registration, Verification, and Listing processes.
This is an exciting role as you will build processes and a whole new team from scratch.
Your success will be measured by building a results-driven team that attains activity-based metrics and qualifies new business leads to meet seller acquisition goals.
To ensure the team's success, you will build dashboards to monitor activities and pipeline; monitor calls and other engagement channels to improve conversion and response times; identify training opportunities; and make recommendations that include business insights and process improvements.
Key Job Responsibilities:
* Manage team to attain daily activity metrics of outbound calls, decision-maker contacts, and qualified leads.
* Maintain an in-depth knowledge and understanding of existing and developing processes and products for Registration, Verification, and Listing.
* Train team on prospecting skills and develop the team into sales-ready candidates for future sales development positions.
* Understand seller business issues and how these issues can be solved with 3P products and services.
* Represent your business in weekly and monthly business reviews.
* Run experimentation to learn and improve results.
About the Team:
Seller Marketing LATAM team is responsible for driving new seller acquisition for the 3P Marketplace in Latin America through marketing campaigns. We own both strategy and execution of Marketing channels and programs.
We are looking for experienced professionals who have:
* 4+ years of professional non-internship marketing experience.
* Experience using data and metrics to drive improvements.
* Experience with Excel or Tableau (data manipulation, macros, charts, and pivot tables).
* Experience using Microsoft Excel to manipulate and analyze data.
* Experience building, executing, and scaling cross-functional programs or marketing campaigns from concept to completion.
* Experience using customer research, hard data, and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs.
* Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation.
We are an inclusive culture that empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.