Position: Field Support Engineer CCNACompany: Tata Consultancy ServicesAbout UsCome to one of the biggest IT Services companies in the world!
Here you can transform your career.Why join TCS?
We believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.
The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.ResponsibilitiesThe network engineer is responsible for the LAN and WAN network.
Responsibilities include:Managing addressing, switches, routers, WLAN, AD, DNS, NPM, firewalls, CDNs, balancers, and NFV on LAN.Overseeing private networks and the Internet on WAN.Assisting in the adoption of monitoring and data collection tools in the network.Supporting carrier trunking with the local network.QualificationsIdeal candidates will have:Experience in configuration, troubleshooting, testing, IMAC for access/border/core network for Cisco/HP Family.Familiarity with small/medium switches L2/L3, small/medium/large Router L3-L7 for access/edge/core, WLAN Cisco/HP.Knowledge of Palo Alto firewalls, SASE, and cybersecurity information.Experience in cabling (CAT5-9, fiber optics MM/SM).Experience with data communication radio & mobile access.Knowledge of Fortinet/Huawei for network (LAN/WLAN) and security devices.End User support experience in diagnosing and solving problems in microcomputing, hardware, operating systems, telephony, and videoconferencing.Ability to clarify doubts and guide users regarding software, applications, and information systems.Experience in reporting critical problems to the Level 2 Service Supervisor.Performing analysis of hardware requirements for software installation.Testing functionalities of new equipment and preparing configuration/user guides.Reinstalling default images on workstations or notebooks.Executing activities of the asset management process in Customer locations.Basic knowledge for Zabbix configuration for network devices.What We OfferHealth insuranceLife insuranceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer.Seniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionInformation TechnologyIndustriesIT Services and IT Consulting
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