ASenior Technical Project Managerowns the technical and operational relationship with payments issuers like Digital Wallets, Banking Schemes, Mobile Carriers and leads the technical scoping and integration of their payment solutions into Boku Payments platform. You will work with these external partners to assess their technical capabilities for a host of Boku products and manage the technical integration projects with limited resources and tight timelines. You will collaborate closely with Business Development, Product Management, Engineering, Program Management, and Support Operations in the process.
This is not only a highly externally focused role, but also one that is pivotal to internal teams serving as the payment solution expert for the markets covered. If you thrive in a fast-paced, constantly challenging environment, we’d love to talk with you.
Key Responsibilities
Conduct comprehensive gap analysis and solution design with payment issuers to ensure their payments solution meet the required technical and operational specifications
Scope and obtain the technical details on integration with payment issuers
Onboard and support new merchants (including non-standard project-based integrations)
Act as internal escalation contact for technical requests from merchants and payment issuers
Develops goals and plans, prioritizes, organizes, and manages tasks and resources to bring about successful completion of a specific project. Demonstrates resourcefulness, can innovate as needed an, and adapts effectively to change
Manage relationships with various stakeholders (technical & non-technical) to ensure the teams are working towards a common goal. Able to challenges others to deliver their best while maintaining a mindset of positive intent.
Maintain effective communication of project updates and issues with payment issuers and merchants
Ability to identify and assess risks, identify solutions to mitigate or eliminate risks.
Effectively address project change requests and expectation while reducing scope creep
Organize and facilitate regular project scrum to track project tasks and dependency
Drive technical issues to resolution with urgency and focus, and serve as an escalation point
Ability to review technical details with the help of Engineering to analyse and troubleshoot issues
Is not afraid to lead and negotiate whenever needed
Key Skills and Competencies
10-15 years of technical project management or technical pre-sale experience in a technical capacity required, preferably within payments industry
Strong project management skills, preferably with experience in system integration in payments domain
Critical thinking skills to analyse problems, find solutions, and make decisions
Work Experience in integration of merchants / PSP with Payment Issuer is preferred
Experience integrating with third party web services across a variety of technologies (e.g. REST, SOAP, etc.)
Excellent SQL skills
You have a successful track record in delivering integration projects from concept to launch.
You have a high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
You are skilled in building and maintaining collaborative relationships with partners and payment issuers.
You possess strong analytical and quantitative skills in order to gather insights from data to identify underlying issues.
You thrive in a fast-paced, Scrum/Agile development environment with ability to multi-task and respond flexibly to change.
You deal well with ambiguity and changing deadlines while keeping focused on delivering results.
You are a strong and effective project leader who can prioritize well and communicate effectively.
You are comfortable getting your hands dirty in day-to-day tasks to get things done.
You are an experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
Proficient in written and spoken English in a business setting.
Qualifications
Graduation in Technology / Engineering (Preferred)
Project Management Professional from PMI (Preferred)
Scrum Master Certification (Preferred)#J-18808-Ljbffr