Customer Service Representative
At YMI Insurance, we are dedicated to providing exceptional customer service. Our Stroudsburg office is a collaborative and positive environment where our employees thrive.
You will be the first point of contact for our customers, addressing their questions and providing prompt assistance. As a valued member of our team, you will work closely with colleagues to resolve issues and exceed customer expectations.
We believe in fostering strong relationships with our customers and ensuring they receive the best possible experience. If you are a team player who excels at communication and problem-solving, this role may be the perfect fit for you.
Key Responsibilities:
* Provide exceptional customer service via phone, email, or in-person interactions.
* Address customer inquiries and concerns in a timely and professional manner.
* Work collaboratively with colleagues to resolve complex issues and meet customer needs.
* Stay up-to-date on company policies and procedures to ensure accurate information is provided to customers.
* Contribute to a positive and inclusive team culture by promoting open communication and respect.