Transform the Sales Performance Management Market and redefine revenue success with Varicent. Our innovative SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential.
About Us
We are a market leader in the 2023 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our diverse global industry leaders include T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker, and hundreds more.
The Opportunity
As a Senior Cloud Operations Engineer I, you will contribute to a global multidisciplinary team to implement and support new features and enhancements to Incentive Compensation Management products. You will guide technical work on services supporting Incentive Compensation Management pipeline and help scale the team by mentoring cloud operation engineers and monitoring quality of service.
The Team
You will join a high-performing team in a growth-stage tech company that continuously reflects and improves software delivery. The Cloud Operations Team values technical competency and rapid reaction to challenges.
What We Bring
We offer a cutting-edge tech stack, automation tools, and innovative frameworks. Our ideal candidate has a Bachelor's degree in Computer Science or equivalent experience with 4+ years of professional experience in CloudOps / DevOps.
* Bachelor's degree in Computer Science or equivalent experience
* Cloud platforms such as Amazon Web Services, Azure, and IBM
* Automation and software development skills
* Previous experience with client-facing production services and incident management
* Ability to learn innovative technologies and frameworks
* Hands-on experience with CI/CD pipeline development and management
Short Term (1-3 Months)
* Complete training on our tech stack and join a squad of cloud engineers
* Learn our service observability and application performance monitoring stack
* Learn our customer-focused service requests workflows and technologies
MEDIUM TERM (4-6 MONTHS)
* Lead our customer-focused service requests workflows to resolution
* Continually monitor and tune application infrastructure
* Work with application teams to automate application configuration changes, setup, and deployment
* Provide technical solutions to automate processes or functions to improve business operations
LONG TERM (7 MONTHS & BEYOND)
* Be the subject matter expert for new features and enhancements
* Lead technical discussions and design for new projects
* Proactively identify opportunities for process change and work with stakeholders to improve operations workflows
Note
This position is fully remote with a results-driven work culture focusing on performance and collaboration over location. We offer comprehensive benefits, wellness programs, and continuous development opportunities.
Benefits
* Market Leading Compensation Package
* Wellness Programs
* Working with the latest tools and technologies
* Remote Work Flexibility
* Comprehensive Employee Insurance Coverage
* Annual Time Off
* Global Connected Culture