Company Overview:
Alonso & Alonso specialize in providing comprehensive immigration legal services to individuals and businesses. Our team is dedicated to guiding clients through complex immigration processes with professionalism and integrity. We are currently seeking a skilled Collections Specialist to join our team and manage client billing and collections.
Job Summary:
The Collections Specialist will be responsible for managing the firm's accounts receivable, ensuring timely collection of outstanding invoices, and maintaining accurate financial records. This role requires excellent communication skills, a keen eye for detail, and the ability to handle sensitive financial information discreetly.
Key Responsibilities:
* Accounts Receivable Management:
o Monitor and manage the accounts receivable ledger.
o Generate and send invoices to clients in a timely manner.
o Track payments and record transactions accurately.
* Collections Activities:
o Contact clients regarding overdue payments through phone calls, emails, and letters.
o Negotiate payment plans and settlements when necessary.
o Resolve billing discrepancies and disputes in collaboration with legal staff.
* Record Keeping and Reporting:
o Maintain detailed records of all collection activities.
o Update client account information and payment histories.
* Compliance and Ethics:
o Ensure all collection activities comply with federal and state regulations.
o Handle all client interactions with professionalism and respect.
o Protect client confidentiality and adhere to the firm's privacy policies.
* Collaboration:
o Work closely with the accounting and legal teams to streamline billing processes.
o Assist in developing and implementing policies to improve collections efficiency.
o Participate in team meetings and contribute to financial planning discussions.
Qualifications:
Education:
* High school diploma or equivalent required.
Experience:
* Minimum of 1 or 2 years of experience in collections, accounts receivable, or billing.
* Familiarity with immigration law services is a plus.
Skills and Abilities:
* Strong understanding of billing and collection processes.
* Proficient in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
* Excellent verbal and written communication skills.
* Strong negotiation and problem-solving abilities.
* High level of accuracy and attention to detail.
* Ability to handle sensitive information with confidentiality.
* Strong organizational skills and ability to manage multiple tasks.
Schedule:
Monday - Saturdays
Sundays off
Technical Requirements:
Computer Specification:
* Processor: Intel Core I5 7th Gen and above or AMD Ryzen 5
* RAM: At least 8GB
* Storage: 256GB Solid State Drive
Two screens
Internet Specifications:
At least 20 MBPS wired connection to minimize latency.
Headsets:
USB Wireless Headsets or USB-wired Headsets
Disclaimer:
By applying to this position, you agree that our company utilizes a live monitoring system for work activities. This system is in place to ensure productivity, security, and compliance with company policies. Your application indicates your consent to be monitored during your working hours.
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