Our client is a hyper-growthfintechstartup launching its operation in Brazil and we are supporting them to structure the Sales and Customer Success Team.
Head of Acquisition LATAM's Mission:
Mission
Make the companythe best financing solution in the eyes of our allies, becoming a strategic partner to their businesses and delivering a spectacular ally experience while at the same time growing (like crazy!!!)
theoperation.
Outcomes (12 months)
Built and lead successfully SMB Acquisition organization, with clear KPIs, strong delivery, and outstanding culture;
Implemented a scalable process to acquire merchants;
Established a synchronized and collaborative relationship with Marketing team in order to co-own the sales funnel and drive best quality leads;
Designed best in class operation and team with high client satisfaction depending on the segmentation of allies;
Helped Product team to enhance our products either for our merchants as for our consumers;
Competencies
Deep knowledge Sales operations
Experience working with SMBs or B2C commercial operations
Extensive knowledge of building a team of hunters in a B2B organization
Experience being accountable for company-wide budget attainments
Experience in creating new sources of lead generation;
Strong familiarity with identifying and moving sales funnel levers;
Extensive experience working in high-growth B2B roles - with tech related product
Worked in startup or otherhigh-growth organization in B2B commercial roles
Track-record of having grown a client portfolio ;
Familiarity with scaling tech-based product adoption -- must have basic tech understanding to be able to interact with product team;
Specific experience in B2B clients life-cycle management
Track-record of building commercial campaigns with clients to further deepen relationships once steady-state is reached
Capability of adjusting commercial conditions with clients when product benefits or competitive landscape changes
Budgeting and forecasting rigor
Experience building tight and ambitious budgets and striving in hitting them with month-over-month growth rates north of 20%
Capacity to identify and communicate early on problems or threats that can hinder budget attainment
Ability to implement contingency plans on the fly when budget attainment is at risk
Strong leadership and team-building capabilities
Has built and led a multi-country team, starting from scratch and scaling to multi-billion dollar yearly operations
Has demonstrated followership through her career and has a track-record of recruiting highly successful teams
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