We are a platform that empowers companies to create unique communication experiences for their customers.
If you've ever changed an invoice payment date through a chatbot or interacted with a support channel on social media, we're behind the solution.
In 2021, we were the first SaaS company in Latin America to go public on Nasdaq.
We are operating in several countries in Latin America, with more than eleven thousand customers.
We are GPTW and more than one thousand Humanz around the world.
ZENVIA is growing fast, and we are always looking for professionals to bring new perspectives.
Enthusiastic people who want to be part of this great digital transformation.
We are 100% remote - with home office assistance!
Our way of being values and respects the individuality of each one, with autonomy to work and develop.
ZENVIA.
By Humanz for Humans.
**About the team you will work directly**
Our Data Engineering team is responsible for building our Big Data Platform.
We are building our data lake and are constantly experimenting to find different use cases.
Our main challenge today is to democratize access to information and empower our customers and stakeholders to use data in the best way possible.
"Our work is driven by planning, researching and defining best practices for ingesting, processing and storing the large volumes of data that make up the Big Data platforms."
As well as establishing the architecture of the pipeline to turn data into insights," Victor Bittencourt, Data Engineering Area Manager.
We are looking for a Product Owner who has a data-driven mindset and seeks autonomy and freedom to develop the data strategy together with the Data Engineers.
Are you ready for this challenge?
**Your challenges to make a difference in this team**
- Develop and explicitly communicate the data strategy to stakeholders, facilitating engagement and aligning the Data Goals to internal areas (Business Lines, Engineering, Customer Support, MKT, etc.)
- Develop a deep understanding of zenvia's strategy to define and inform data priorities and improvement recommendations
- Develop a deep understanding of the current and future needs of our stakeholders
- Work collaboratively with a team of Data Engineers to design and deliver a data platform that delivers data, information and insights to our stakeholders aligned to zenvia strategy
- Establish data roadmaps and launch plans that meet requirements, and clearly communicate Data Backlog items using Jira and Confluence
- Maintain user stories in a prioritized backlog and effectively break down overall project goals into prioritized deliverables for sequential and focused progress
- Define, track and communicate relevant data KPIs to measure performance and contribution to business goals and strategy
- Provide ongoing support to stakeholders and end users of our data products
All our vacancies are for everyone.
Here people are unique, we respect and value differences.
**Humanz profile we are looking for**
- Experience as a Product Owner in an Agile (Scrum) environment;
- Data driven mindset with problem-solve abilities;
- Project management and time management skills;
- Experience gathering both functional and non-functional requirements in software projects;
- Experience using JIRA or other task management tool;
- Experience of working in cross-functional teams;
- Excellent communication skills;
- Familiarity with data engineering concepts such as pipelines, data warehouse, data mining and data visualization;
- Hands-on SQL.
**It's a plus, but not mandatory**
- Have a second language, especially if it's English.
We are growing a lot and fast, so it would be easier for you to contact colleagues from other Latin American countries.
But if you don't have the right talent, we also have an in-house language program (and much more!)
to fly with us;
- Experience as a Product Owner or similar role managing the requirements for a team of Data Engineers/Scientists delivering actionable insights via Data products;
- Experience using Design Thinking in your requirements workshop and solution definition;
- Familiarity with a data science programming language such as Python or R;
- Familiarity with data visualization with BI tools such as Tableau.
**What makes us a Great Place to Work?
**
- Flexibility in working hours
- Remote work with monthly home office support (permanent) and partnership with Beer & Coffee for co-workings throughout Brazil;
- Language and talent development and management programs so you can activate your full potential and design your career at ZENVIA;
- Partnership with Gympass and Yoga class live online!
;
- Full package of benefits: food and meal tickets, health and dental plan, life insurance;
- Participation in results, because you helped to build them;
- Discounts at various educational institutions;
- Direct connection with colleagues from other countries (all virtual, but it feels like we're sitting next to each other);
- Informal work environment, wher