Come to one of the biggest IT Services companies in the world!! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Onsite suport engineer who wants to learn and transform his career.In this role you will:- Attention To service requests.- Installation and configuration of network on- Installation and configuration of desktop devices computers.- Provide technical support to the end user in the management of all office tools and applications and systems managed by the organization- Configuration of client software.- Establish diagnosis of possible failures that may occur in the equipment and generate.- An effective and definitive solution to avoid recidivism.- Inform the project coordinator, the need for change and or repair of any element that is presenting failures.- All those that derive from the service agreements and mentioned above.- Configuration of mobile devices including Smartphone and tablets. iPhone.- Support for teleconferencing and videoconferencing appliances, cameras* Manage and resolve incidents within agreed SLAs* Act as a Point of Contact for critical incidents* Use ITSM tool, preferably BMC Helix* Incident management aligned to ITIL practices* Ability to prioritize and manage multiple incidents under pressure* Knowledge of Cloud networks, servers and databases > >What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!#Buildingonbelief