Business Analyst (Zoho Suite) – Full-Time Remote
We are looking for a skilled Business Analyst with a strong understanding of the Zoho Suite and an ability to drive business automation and efficiency through technology. This is a full-time remote role, ideal for someone who can communicate effectively, manage projects, and has a passion for problem-solving.
This is a full-time independent contract position that starts immediately.
Ready to Apply? We prefer custom applications over quick submissions. Send a statement of interest or a video intro to javier@clearsummitgroup.com, and include your portfolio showcasing Zoho projects and automation solutions.
If you don’t follow the above application path you will be prompted to complete a video one-side interview.
What We’re Looking For:
* Advanced written and verbal communication in English.
* Proficiency in Zoho Suite (Zoho Creator, Zoho CRM, Zoho Desk, etc.) with experience in Deluge scripting, custom actions, and API integrations.
* A solid understanding of business operations, client requirements, and the ability to design tailored solutions.
* Familiarity with automation tools like Zapier and no-code platforms.
* Experience interacting with clients, gathering business requirements, and delivering optimized solutions.
* Availability to work in U.S. time zones (with occasional work in European Time zones)
What You’ll Be Doing:
* Analyzing business needs and implementing efficient processes using the Zoho Suite.
* Developing and customizing Zoho Creator applications, managing workflows, and using Deluge scripting to streamline operations.
* Configuring and customizing Zoho CRM to enhance sales and marketing automation, analytics, and workflows.
* Designing and implementing client scripts and API-based integrations to connect Zoho applications with external tools.
* Customizing Zoho Desk for customer support operations, creating workflows, and setting up multi-department support portals.
* Collaborating with clients to understand their goals, document requirements, and deliver effective, end-to-end Zoho solutions.
* Building and deploying Zoho chatbots using Zobot and creating custom dashboards in Zoho Analytics for actionable insights.
Why Join Us:
* Opportunity to work on impactful projects and see your work in action.
* A fast-paced environment where continuous learning and adaptability are key.
* The chance to work on projects that are built from scratch, with significant input and ownership of the solution design.
Skills & Experience:
* 2+ years of experience with Zoho applications and development.
* Advanced skills in Deluge scripting, HTML, JavaScript, and REST API integration.
* Business writing, project management, and data analysis skills.
* Coding experience is a plus but not required.
* Comfort with new technology and a strong desire to innovate and automate processes.
Compensation:
USD 1500 - 2000/mo based on experience